Privacy policy.

Effective Date: September 13, 2024

At Courage2Lead Coaching, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data.

1. Information We Collect

We may collect personal information from you in various ways, including when you:

  • Sign up for coaching sessions or other services

  • Contact us via our website, email, or other forms of communication

  • Engage with us on social media platforms

The types of information we collect may include, but are not limited to:

  • Name and email address

  • Professional background and job-related information

  • Payment details for processing transactions

  • Information shared during coaching sessions (which may be sensitive)

2. How We Use Your Information

The personal information you provide may be used for the following purposes:

  • To deliver coaching services and support

  • To communicate with you regarding your coaching sessions, updates, or other related services

  • To process payments and manage transactions

  • To personalize your coaching experience and improve our offerings

  • To send you newsletters or marketing communications, which you may opt out of at any time

3. Confidentiality in Coaching

We take the confidentiality of coaching sessions very seriously. Any information discussed during coaching sessions will remain confidential and will not be shared with third parties unless:

  • You provide explicit consent

  • It is required by law (e.g., in cases of harm to yourself or others)

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes safeguarding electronic records and ensuring secure transactions when processing payments.

However, please note that no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Sharing

We do not sell, trade, or share your personal information with third parties except in the following circumstances:

  • When necessary to provide services through trusted third-party platforms (e.g., payment processors)

  • When required by law or in response to legal proceedings

  • In the event of a business transfer or merger, with notification to you

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience and gather analytics on website usage. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our site.

7. Your Rights

You have the right to:

  • Access and review the personal information we hold about you

  • Request corrections to any inaccurate information

  • Request the deletion of your personal data, subject to legal and contractual obligations

  • Opt out of receiving marketing communications

To exercise any of these rights, please contact us at charlespak@courage2leadcoaching.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Courage2Lead Coaching
Charles Pak, Leadership Coach
charlespak@courage2leadcoaching.com